Every call answered.In every language.
AI voice agents that answer calls, book appointments, qualify leads and send reminders in Hindi, Tamil, Telugu and 10 more languages, then hand over to your team the moment a caller needs a person.
Channel 1 · Agent
Asha
AI receptionist
- Said it is an AI
- Language: detecting
- Calendar: Dr. Rao
Channel 2 · Caller
New patient
First-time caller
- Incoming call, answered on the first ring
Dr. Rao · Tomorrow
Google Calendar- 09:45taken
- 10:30open
- 11:15open
- 12:00taken
Sunrise Dental
Business account
Waiting for booking
Hindi · Tamil · Telugu · Bengali · Marathi · Kannada · Malayalam · Gujarati · Punjabi · Odia · Assamese · Urdu · English
1st ring
Every call picked up, day or night, with no hold music
13
Languages, including mixed Hinglish and Tanglish speech
1 click
For a supervisor to take over any live call
Per minute
Pricing, so you only pay for calls actually handled
Built for phone-heavy teams
One studio. Every kind of call your business takes.
Clinics, developers, lenders, edtech, D2C brands, dealers and service businesses use the same agents, tuned to their own calls.
Clinics
A front desk that never puts patients on hold.
- Book, move and cancel appointments on the doctor's calendar
- Answer timings, fees and directions
- Send WhatsApp reminders the day before
Dr. Mehta ka Thursday shaam 6 baje slot khaali hai. Book kar doon?
Dr. Mehta has a slot on Thursday at 6 pm. Shall I book it?
Haan, kar dijiye.
The mixing desk
Seven tracks. One platform for every call.
Build the agent, script the flow, pick the voice, watch it live and learn from every call.
Agents that pick up, book, qualify and remind.
Launch an agent for inbound support, appointment booking, lead qualification, payment reminders or feedback calls. Each one has its own voice, knowledge and handover rules.
- Inbound and outbound on the same platform
- Runs 24 x 7, handles many calls at once
- Learns from your FAQs, price lists and policies
Asha
Books, moves, cancels
Opening line
"Namaste, this is Asha, Sunrise Dental's AI assistant. How can I help?"
Voice
Asha · Hindi, warm
Languages
Hindi, English, Marathi
Working hours
24 x 7
Handover
Front desk team
Draw the conversation. The agent follows it.
A visual builder for what the agent says, what it checks and when it hands over. Branch on answers, look up your CRM mid-call and send a WhatsApp before hanging up.
- Start from tested templates per industry
- Guardrails and handover points on every branch
- Version history and test calls before publishing
Call within 60 s of form fill
Trigger: new lead in CRM
Greet, say it is an AI, confirm project
Skyline Residences, Pune
Ask budget, BHK, move-in timeline
Saves answers to CRM fields
Budget fits
Book site visit
Sat or Sun slots
Wants a person
Warm transfer
Sales desk, with summary
Sounds local in 13 languages.
Natural voices in 12 Indian languages and English. Agents understand callers who switch between languages mid-sentence, and reply in the language the caller prefers.
- Hinglish, Tanglish and other mixed speech
- Tune speed, warmth and pauses per voice
- Custom brand voices with written consent
Preview
Listen in. Take over in one click.
See every live call with a running transcript and translation. When a caller asks for a person or a call needs care, a supervisor can whisper to the agent or take the call.
- Live transcript with English translation
- Alerts when a caller asks for a person
- Warm transfer with the summary on screen
- 01:12
Asha · Sunrise Dental
Hindi · Booking
- 03:40
Kavin · Chennai Motors
Tamil · Needs human
- 00:48
Omkar · Sahyadri Finance
Marathi · EMI reminder
- 02:05
Sravya · Skyline Residences
Telugu · Qualifying
Kavin · Chennai Motors
Asked for a personKavin: Service booking-ku Saturday 11 mani free-a irukku.
Caller: Insurance claim pathi oru person kitta pesanum.I want to talk to a person about an insurance claim.
Know what every caller wanted.
Outcomes, sentiment and the most common questions across all your calls. Spot what callers ask that your website does not answer, and where agents hand over most.
- Outcome tags: booked, qualified, paid, escalated
- Sentiment trends by agent and campaign
- Export to your CRM or spreadsheet
Calls handled
18,420
+12%
Resolved by AI
71%
+4 pts
Handed to team
9.8%
-1.2 pts
Avg. call
1 m 48 s
-9 s
Appointments booked per week
Top questions
- Clinic timings on Sunday34%
- Root canal cost22%
- Parking near clinic14%
- Reschedule appointment12%
Coaching notes for your human team.
If you also have people on the phones, AI reviews their calls against your checklist and suggests what to improve. Team leads get talking points for their next one-on-one.
- Scores against your own call checklist
- Highlights moments worth replaying
- Built for team leads, not for surveillance
78
call score
+6 vs last week
Opening and identity check
Clear greeting, verified the customer in all calls.
Empathy
Acknowledged hardship before discussing dues in 9 of 11 calls.
Talk to listen ratio
Spoke 68% of the time. Try pausing after stating the amount.
Next step clarity
4 calls ended without a confirmed payment date.
Talking point for your 1:1
Replay call #2291 at 02:14, where the customer offered a part payment and it was not confirmed.Plugs into the tools you already run.
Connect CRMs, calendars, WhatsApp Business and cloud telephony providers. Every call ends with the right record updated and the right person notified.
- CRM records created and updated after each call
- Calendar slots read and booked in real time
- Webhooks and API on the Orchestra plan
CRM
- Salesforce Connected
- HubSpot Connected
- Zoho CRM Connect
- LeadSquared Connect
- Freshsales Connect
Calendars
- Google Calendar Connected
- Microsoft Outlook Connected
- Calendly Connect
- Practo Connect
Messaging
- WhatsApp Business Connected
- SMS Connected
- Email Connect
Telephony
- Exotel Connected
- Knowlarity Connected
- Twilio Connect
- Plivo Connect
- SIP trunk Connect
From signup to first call
Live in an afternoon, not a quarter.
No engineering project. Your operations team can set it up and own it.
Pick a template
Front desk, booking, lead qualification, reminders or feedback. Each comes with a ready call flow.
Teach it your business
Upload FAQs, price lists and policies. Connect your calendar and CRM so answers stay current.
Choose voice and language
Pick from natural Indian voices and the languages your callers speak. Test it yourself in the browser.
Go live
Forward your number or connect telephony. Watch the first calls live and fine-tune from transcripts.
Honest by design
A voice your callers can trust.
These rules are part of the product, not settings you have to remember. They apply to every agent on every plan.
Always says it is an AI
Every agent introduces itself as an AI assistant in the first line of every call, inbound or outbound.
A person, whenever asked
Callers can ask for a human at any point. The agent transfers live or books a callback with a full summary.
TRAI calling rules built in
Outbound campaigns respect permitted calling hours, recorded consent and do-not-disturb preferences by default.
Your calls stay yours
Recordings play only after notice. Recordings and transcripts belong to you and never train models for other customers.
No voice cloning without consent
Custom voices of a real person need that person's written consent, verified before the voice goes live.
No advice, only help
Agents never give medical, legal or financial advice. They book, answer simple questions and hand over.
Questions
What teams ask before going live.
Still curious about something specific to your calls? Our team replies by email within one business day.
Yes, always. Every agent says it is an AI assistant at the start of every call, and it will confirm it again if a caller asks. You cannot switch this off.
Yes, at any time. A caller can simply ask for a person. The agent does a warm transfer to your team with a short summary on screen, or books a callback if no one is free. Supervisors can also take over a live call in one click.
Hindi, Tamil, Telugu, Bengali, Marathi, Kannada, Malayalam, Gujarati, Punjabi, Odia, Assamese, Urdu and English. Agents understand mixed speech like Hinglish and Tanglish and can switch language mid-call when the caller does.
Only with notice. When recording is on, the agent tells the caller at the start of the call. Recordings and transcripts belong to your business, you control retention, and they are never used to train models for other customers.
Yes. Outbound campaigns only run inside permitted calling hours, check consent and do-not-disturb preferences before dialling, and stop calling anyone who opts out during a call.
Most teams have a first agent answering real calls in a day. Pick a template, add your FAQs and calendar, choose a voice, then forward a number or connect your telephony provider.
No. You can forward your existing business number, connect a cloud telephony account you already use, or get a dedicated number on the Orchestra plan.
Final mix · all tracks
Get your first 100 calls free.
Bring one real use case. We will have an agent answering it in your language before your next team meeting.
